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Privacy Policy

Privacy Policy

Effective Date: June 1, 2026

At Northland Remedies, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: We do not collect or store your full credit card details. All payment processing is securely handled by our third-party payment gateway (Square).

  • Device Information: Like most standard e-commerce platforms, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the information we collect to operate our business and provide you with high-quality products. Specifically, we use your data to:

  • Fulfill and manage your orders, process payments, and arrange for shipping.

  • Communicate with you regarding your order status, customer service inquiries, or technical support.

  • Screen our orders for potential risk or fraud.

  • Ensure our website operates effectively and securely.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties strictly to help us operate our business and fulfill your orders.

  • BigCommerce: Our online store is hosted on BigCommerce. They provide the e-commerce platform that allows us to sell our products to you. You can read more about how BigCommerce uses your Personal Information here: https://www.bigcommerce.com/privacy/

  • Square: We use Square to process all secure payments. Your payment details are encrypted and transmitted directly to Square.

  • Compliance with Laws: We may also share your Personal Information to comply with applicable state and federal laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Our BigCommerce storefront uses "cookies" (small data files placed on your device) to enhance your shopping experience, remember your cart contents, and analyze site traffic. You can choose to disable cookies through your browser settings, but please note that some features of our store may not function properly without them.

5. Data Retention

When you place an order through our store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Do Not Track

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us through the contact form on our website or by mail using the details below:

Northland Remedies

Minneapolis, Minnesota

[email protected]